Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
357
ID
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabayaspacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Fitness centre
Free parking
Dry cleaningadditional charge
Guest accommodation is disinfected between stays
Movie nights
Airport shuttle
Spa lounge/relaxation area
Airport shuttle (additional charge)
Kid-friendly buffet
Tennis equipmentadditional charge
Currency exchange
Fire extinguishers
Games room
Kids' outdoor play equipment
Linens, towels and laundry washed in accordance with local authority guidelines
Airport pick upadditional charge
Golf course (within 3 km)additional charge
Luggage storage
Cashless payment available
Internet services
Laundryadditional charge
WiFi available in all areas
Garden
Hand sanitizer in guest accommodation and key areas
Swimming Pool
Tennis court
Bar
Guest accommodation sealed after cleaning
Shuttle service (free)
Daily housekeeping
Nightclub/DJadditional charge
Breakfast in the room
Food can be delivered to guest accommodation
Concierge service
Car hire
All plates, cutlery, glasses and other tableware have been sanitized
Shuttle service
Accessible parking
Toilet with grab rails
Facilities for disabled guests
Outdoor pool (all year)
Picnic area
Physical distancing rules followed
Children's playground
Designated smoking area
Spa facilities
Delivered food is securely covered
Allergy-free room
Swimming pool
Sun umbrellas
24-hour front desk
Air conditioning
Kids' club
Physical distancing in dining areas
Room service
Snack bar
Process in place to check health of guests
First aid kit available
Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking on site
Shuttle service (additional charge)
CCTV in common areas
Free WiFi
Invoice provided
Barber/beauty shop
Massageadditional charge
Staff follow all safety protocols as directed by local authorities
24-hour security
Sauna
Hot tub/Jacuzzi
ATM/cash machine on site
Water slide
Face masks for guests available
Parking
Sun terrace
Contactless check-in/check-out
Lift
Packed lunches
Pool bar
Key card access
Security alarm
Smoke alarms
Kids' pool
Restaurant
Spa/wellness packages
Tour desk
Outdoor pool
Live music/performance
Sun loungers or beach chairs
WiFi
Use of cleaning chemicals that are effective against Coronavirus
Ironing serviceadditional charge
Fitness
Shallow end
Foot bath
Trouser pressadditional charge
Express check-in/check-out
CCTV outside property
Safety deposit box
Breakfast takeaway containers
Shared stationery such as printed menus, magazines, pens, and paper removed
Valet parking
Spa and wellness centre
Non-smoking rooms
Fitness/spa locker rooms
Fax/photocopyingadditional charge
Airport drop offadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Emergency cord in bathroom
Meeting/banquet facilitiesadditional charge













